Plug your catalog in once. Orders route in from clinics across the network — you ship direct, stay merchant of record, and settle Net‑30.
No Stripe-Connect splits, no per-transaction fee on shipped product. Modern Treasury ACH settlement; your margin is whatever the clinic pays you wholesale.
See which SKUs are about to outsell forecast across the network, with per-clinic velocity and upstream cost moves flagged the day they happen.
KYB and license verification, per-state shipping rules, and a BAA on every connected clinic. We only route client orders into states you're licensed to fulfill.
No outreach, no per-clinic contract. Map your SKUs a single time; clinics opt in from the directory and orders land in the fulfillment queue you already run.
We route through eight categories of vendor — pharmacies, labs, aesthetics, devices, supplements, IV/recovery, coaching, and pharmacogenomics. Every category is accepting applications. The bar below shows what gets you in.
Seven things every telehealth DTC vendor clears before a clinic ever routes a client order to them. Three are binary gates; four are operational readiness. Every vendor re-verifies quarterly.
Required by Stripe, Visa/Mastercard, Google, and Meta to process cards and run ads for any health merchant.
Active LegitScript Healthcare Merchant Certification — or the equivalent your category requires — on file. Without it a health platform cannot process cards through Stripe or any tier-1 PSP, cannot advertise on Google or Meta, and cannot ride Visa/Mastercard rails. We ask for the certificate number on day one.
The FDA registration, 503A/503B, CLIA lab cert, cGMP supplement, or device listing that fits your category — named, not implied.
Every vendor type has its own pathway: 503A/503B for compounding, CLIA for labs, FDA registration + listing for devices, cGMP for supplements. We support all of them. What we do not accept is ambiguity about which one you operate under — and where an inspection or audit summary exists, we expect the most recent one.
Active state license or permit — board license, lab permit, distributor registration — in every state you fulfill into.
Federal compliance is necessary but not sufficient. Most categories also need a state-level credential in each state they ship to. We map your state footprint to the clinic network so no clinic is matched to a vendor that can’t legally serve its clients.
Business Associate Agreement on file before any clinic account routes orders to you.
Client-facing fulfillment routes PHI — intake, prescription, ship-to identity — through the vendor. Without a signed BAA the platform cannot legally share that information. This is binary: no BAA, no onboarding.
Documented packaging, handling, and — where the product needs it — cold-chain, with per-lane temperature mapping and a logger or TTI.
Whatever you ship has to arrive intact. For ambient product that means validated packaging and lot integrity; for temperature-sensitive product (GLP-1s, biologics, certain diagnostics) it means a written cold-chain packet — qualifying lane temps, in-box logger or time-over-temperature indicator, and an excursion-response SOP — before that SKU goes live.
Batch/lot trace on every shipment and a tested recall path. DSCSA serialization where it applies; equivalent lot trace otherwise.
We need to be able to trace any unit back to its lot and pull it fast if something goes wrong. For pharmaceutical product that is DSCSA package-level TI/TH/TS exchange with six-year retention; for labs, devices, and supplements it is the equivalent batch/lot record and a documented recall procedure. The standard is the same: full traceability, rapid response.
REST + webhooks preferred. EDI 850/856/810 supported. SFTP CSV accepted as a floor.
We need to wire orders to your system without a person re-keying anything. REST with webhooks is the modern path. We support EDI 850 (PO) / 856 (ASN) / 810 (invoice). SFTP CSV with hourly polling works as a floor. We map your SKUs once, then ship.
“Same playbook for every partner. We map your SKUs once, then ship.”
Same playbook for every partner — no per-clinic integration, no custom contracts on day one. Are you a clinic?
Wholesale catalog, LegitScript certificate number, your regulatory designation, the state licenses you hold, and a BAA template. We review and onboard within two business days.
You send · We countersign the BAA
Our integration team maps your products into the platform schema and verifies your state footprint. Your catalog shows up in the practitioner-facing vendor directory only in states you are licensed to ship to.
SKU mapping · State-footprint match
Test orders against a sandbox tenant, packing-slip + carton-label preview, handling and cold-chain validation packet review where it applies, return + recall flow signed off. BAA executed.
Sandbox tenant · Label + recall preview
Clinics browse the directory and request your account. We sponsor their telehealth onboarding and route only the client orders that fall inside your licensed states. No outreach work for you.
Inbound requests · Zero outreach
Client orders land in your existing fulfillment queue with intake + order + ship-to attached. No new ops surface. We reconcile payouts net-30 and surface fill-rate, handling integrity, and demand forecast in your dashboard.
Net-30 payouts · Live fill-rate + forecast
Two-week onboarding. We'll work with your ops team to map your catalog, set wholesale terms, and turn on the first ten clinics the same week you go live.
The six things on this list let our team pre-clear you before the first call.
