Connecting Stripe is the step that takes you from "almost ready" to "taking real money". It is a 15-minute process if you have your information ready.
What you need
Have these ready before you start:
- Business legal name and EIN (or SSN if sole proprietor)
- Business address (the registered one, not just where you work)
- Bank account details (routing and account number)
- A government ID for the person setting it up
- A description of what you sell
The flow
Open Settings → Payments in your dashboard and hit "Connect Stripe". You will be taken to Stripe's onboarding form (hosted by Stripe, not us). Fill in the fields. The form remembers your progress if you have to step away.
Most fields are obvious. The two that trip people up:
- MCC (merchant category code). For a medical clinic selling products, the right code is 5912 (Drug Stores and Pharmacies) or 8011 (Doctors). For a wellness brand selling supplements, 5499 (Misc Food Stores) is more common. If you are not sure, our default suggestion is fine — Stripe will adjust if it doesn't fit.
- Statement descriptor. This is what shows up on client credit card statements. Keep it short and recognizable — your clinic name is best. "WELLNESS PURCHASE" is bad because clients will not recognize it and will dispute the charge.
Verification
Stripe runs an automated verification when you submit. Most clinics clear it instantly. About 10% get held for manual review, which takes 1-3 business days. If you are held, you will see a banner in your Stripe dashboard with the next step (usually upload a copy of your business license).
Going live
Once Stripe says you are verified, your storefront can take real charges immediately. We send a one-cent test charge to confirm the connection — you will see it in Stripe and we will refund it within an hour.
After you are live
You can manage your Stripe account directly at dashboard.stripe.com — payouts, refunds, disputes, customers. Most of what you need is also surfaced in our dashboard, but the Stripe console is the source of truth.